Support & FAQ

Snap a photo (or pick one from your library). Stub's AI reads the receipt — even crumpled, faded, or blurry — extracts the vendor, amount, and line items, decides whether it's deductible, and assigns the matching Schedule C line with a confidence score and a short explanation of its reasoning.

Yes. Open the receipt and tap the pencil icon (or "Review & correct details" on lower-confidence receipts). You can edit the vendor, amount, date, category, deductible status, and tax line. Saving marks the receipt as reviewed by you.

Stub checks every new scan against your saved receipts. If the vendor, amount, and date all match an existing one, it pauses and asks before saving — so duplicates don't quietly inflate your deduction totals. If it's genuinely a separate purchase, one tap saves both.

Usually a connection hiccup — your photo stays on the screen, so just tap "Try again." If it keeps failing, check that the receipt is reasonably flat, lit, and fills most of the frame.

15 per month, resetting on the 1st. Everything else — tracking, editing, the Schedule C summary — stays available regardless.

Pro removes the scan limit and unlocks the accountant-ready CSV export: $11.99/month or $79/year, with a 7-day free trial. Billing is handled entirely by Apple or Google — Stub never sees your payment details.

Subscriptions are managed by your app store, not inside Stub:

• iPhone: apps.apple.com/account/subscriptions
• Android: play.google.com/store/account/subscriptions

Canceling stops the next renewal; you keep Pro until the current period ends. Deleting the app does not cancel a subscription.

Refunds are decided by the store you purchased through: Apple users can request one at reportaproblem.apple.com; Google users via Play order history. We can't process refunds directly because we never receive your payment.

Open Settings inside the app and tap "Restore purchases" while signed into the same Apple ID or Google account you bought with. Your Pro status comes straight back.

On your device. Stub has no accounts and no cloud database — your receipt history lives locally. When you scan, the photo is sent securely for AI processing and isn't retained as part of any profile about you. The full policy is in our privacy policy.

Delete individual receipts from their detail screen. Because everything is stored on-device, uninstalling the app removes all of it — there's no server copy to chase.

No. Stub is a record-keeping tool with educational guidance. The AI's category and Schedule C suggestions are starting points, not professional advice — confirm anything significant with a tax professional or at irs.gov.

Reports tab → "Export CSV for your accountant" (Pro) shares a clean spreadsheet of every receipt with dates, amounts, categories, and Schedule C lines. The free "Schedule C summary" gives grouped totals per line — handy for plugging into tax software yourself.